Table of Contents
Case Study
| Defining and Categorizing Consumer Resale Behavior in Consumer-to-Consumer (C2C) E-Commerce | Abstract PDF |
| Hsunchi Chu, Shuling Liao |
| A Model for Mobile Agent Security in E-Business Applications | Abstract PDF |
| Kannammal Sampathkumar, Narayana Iyengar |
| Validating the American Customer Satisfaction Index Model in the On-Line Context: An Empirical Study of the US Consumer Electronics E-Tailers | Abstract PDF |
| KUANG-WEN WU, May-Ching Ding |
Academic Pages
| Information Technology Adoption among Small and Medium Enterprises Owners in Malaysia | Abstract PDF |
| junaidah hashim |
| Justice Strategy Options for Increased Customer Value in a Services Recovery Setting | Abstract PDF |
| Hong-sheng Chang, Jui-lin Ho, Chien-Ming Tseng |
| Transformational Leadership: The Influence of Culture on the Leadership Behaviours of Expatriate Managers | Abstract PDF |
| Nuttawuth Muenjohn, Anona Armstrong |
| Generating an XML-Based Search Index for an Effective Search of Office Documents | Abstract PDF |
| Somchai Chatvichienchai, Jinsan Lin, Katsumi Tanaka |
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